Epic Application Coordinator (Beaker)
Job ID# 10TEK0017- Posted 2/12/2025 – Remote, CA
Position Overview
Teknita is looking for experienced contractors to support the accelerated implementation of Epic (HealthLink) as the Electronic Medical Record (EMR) for a hospital set to go live at the start of Q2 2025.
- Typical Epic (HealthLink) implementations take 9-12 months, but this project must be completed in less than 3 months.
- The existing HealthLink team is already overburdened, making external contractor support essential.
- Contractors will play a critical role in deployment, troubleshooting, and system stabilization to ensure a smooth transition at go-live.
Required Skills & Abilities
Contractor is expected to work alongside in-house staff to:
▫ Identify and document business and technical requirements
▫ Define, document and execute new or revised workflow build within the system
▫ Maintain, document and build integration workflows with third party applications
▫ Test accuracy and viability of defined workflows and build
▫ Assess success of implementation and assist in resolution of issues post go-live to stabilize project
▫ Provide guidance on workflow and build optimization for future phases of the project
Typical Tasks:
▫ Interviewing end-users and stakeholders to create business, functional and technical requirement documents based on captured data in accordance with departmental protocols/standards
▫ Supporting the process of making the best decisions associated with the configuration options available within the Epic software
▫ Analyzing business operations and investigating end-user preferences while making build decisions with standardization in mind
▫ Recommending process improvements and enhancements for better operational performance and implementing those recommendations within the Epic system
▫ Maintaining regular communication with operations, Epic representatives and staff by participating in relevant project and team meetings
▫ Attending/coordinating meetings to perform ongoing review of end user issues with workflows and system capabilities
▫ Adhering to change management, data migration and peer review guidelines
▫ Ensuring interoperability between Epic applications and other supporting applications, including consideration of inbound and outbound interfacing functions
▫ Designing, developing, modifying and implementing testing processes including scripts, recording of results and facilitating end-user testing
▫ Providing information to instructional designers to facilitate training
▫ Documenting work time and progress according to department procedures, such as through remote activity logs and build tracking documents
Experience:
3+ years of Epic Beaker application build and Epic implementation experience at a health system. New hospital integration experience.
Additional Information:
Work start/end times are flexible based on discussion with reporting manager but will be required to meet the business need of this west coast organization. Some work assigned may include production support for currently live portions of the enterprise.
Required to be onsite for one week during go-live.