9 reasons to modernize your Web Content Management with OpenText TeamSite

9 reasons to modernize your Web Content Management with OpenText TeamSite


1. Experience Studio

TeamSite’s user interface, Experience Studio, provides a visual, drag-and-drop approach to building digital experiences tailored specifically for marketers and other business users (pictured below). It includes many features such as integrated analytics, campaigns and digital forms to enhance the key focus areas to easily improve customer engagement.

2. Integrations

Your investment in best-of-breed solutions is perfectly safe when you choose TeamSite as your Web Content Management system (WCM). TeamSite can be configured to work with any software from eCommerce to marketing automation solutions out of the box with easy customization.

3. Headless

Since the content layer is separate from the presentation layer, you can create content once and publish it anywhere with TeamSite. Unlike traditional CMS solutions, the unique decoupled architecture allows you to share content with any third party software with ease.

4. Targeting and personalization 

TeamSite helps capture, manage and leverage insights gained through analytics and allows you to target specific customer segments with personalized content that resonates and drives results. By optimizing your digital experiences with TeamSite, you can maximize your acquisition, engagement and retention business goals.

5. Testing and experimentation 

Website optimization provides the best possible online customer experience by applying experimentation techniques.  Modern CMS provide the ability to gain learnings from A/B testing tools, multivariate (MVT) testing and more. The best website optimization tools help enterprises with conversion rate optimization (CRO), either for specific landing pages or for entire websites.

6. Workflows, translations, compliance and much more 

Along with having strong, customizable workflow capabilities out of the box, you can also simplify steps by integrating TeamSite with your other systems. Whether you want to streamline internal content approvals or include external agencies like translations, web compliance checking and much more – TeamSite is well equipped to make this happen with out of the box Google Translations, Lighthouse and many others.

7. Performance and scalability

Global organizations rely on TeamSite to meet their ever-expanding requirements worldwide. Whether you’re working on a microsite or your entire website, TeamSite grows with you, giving you the confidence to build your business.

8. Security

OpenText’s team of engineers prioritize identifying and rectifying security vulnerabilities to help ensure your company’s data, as well as your customers’ private information, stays safe. Enterprise organizations worldwide trust TeamSite for its commitment to security across the organization.

9. Quality Content Review and Version Control

Protect your brand by ensuring consistency on virtually any mobile device with TeamSite’s mobile emulator (below). It previews the content so you can see how it will appear and make the necessary adjustments on-the-glass. Compare content in different languages side-by-side for quality assurance.


You can read more about Reasons to modernize your Web Content Management with OpenText TeamSite here.

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10 Reasons to upgrade OpenText Content Suite and Extended ECM

10 Reasons to upgrade OpenText Content Suite and Extended ECM


1. Flexible and scalable Cloud Editions

OpenText™ Extended ECM Cloud Edition is a cloud-native, containerized platform which lets customers run anywhere – simpler, better, and faster.

The benefits of migrating to the cloud are numerous, including:

Deploy and run anywhere – On-premises, hybrid, or in the cloud; containerized or on traditional VMs

Manage faster and easier – Cloud-native platforms support automated deployment, scaling and management

Get regular updates with the latest features – Adopting new features is now faster, simpler, and more cost-effective

Customize with confidence – Isolate custom changes to minimize the effort involved in syncing with future updates

2. Improve user experience

OpenText completely redefined the legacy Classic View user experience with the introduction of the Smart View. The Smart View eliminates adoption as a barrier to ECM success. Productivity is enhanced through extensible, role-based views that promote access and collaboration.

Benefits of utilizing the Smart View include:

Improve adoption with a touch-friendly, responsive design, and role-based landing/browsing alongside single click context-sensitive help

Maximize productivity with smartly designed features like version compare with in-place viewer, ad-hoc signatures, inline forms, large file uploads, workflow, and activity feeds

– Strengthen governance with easy access to view and modify metadata

– Align UI to the task at hand with Perspective Manager, an interactive, drag and drop tool designed to simplify configuration and customization of the UI

Seamlessly extend and integrate the Smart View to other applications with easily reusable HTML5 Content Server UI Widgets

3. Improve productivity

Currently, there are four Business Scenarios available: Teamspaces, Projects, Agreements, and Enterprise Asset Management (SAP), with more to come in future releases.

Benefits of using Business Scenarios include:
Leverage turnkey workspaces to aggregate content, data, people, and tasks related to a common business purpose

Boost productivity and collaboration with features like nested workspaces, workflows, metadata, tile/widget displays, dashboards, reports, and threaded discussions

– Eliminate inefficiencies by aligning teams, content, and collaborative business processes

– Free up valuable IT resources and simplify deployment with pre-configured and documented solutions

– Improve Information Governance by removing the risk of ad hoc information exchange

– Reduce information silos with a foundation that integrates content to lead applications such as the SAP EAM system

4. Achieve compliance through automated information governance

A key component of Extended ECM, Records Management provides a common classification service for all types of information.

Benefits of using Records Management include:

Simplify and automate records retention and reduction

Ensure the long-term preservation of critical content

Visualize information governance via dashboards

Automated governance removes the risks of ad hoc information exchange

Enhance corporate accountability and compliance

Meet data governance, information privacy and regulatory requirements 

5. Protect information with a secure platform

Upgrading to the Extended ECM 21.4 release comes with:

Security fixes including crucial third-party library updates such as OpenSSL

New security features around managing Secrets (DB passwords, OTDS passwords, etc.) supporting confidentiality, integrity, and availability that make it easier for organizations to meet requirements for FedRAMP compliance

– Integration with Azure Information Protection (available with M365 extension) to further secure and protect information

6. Empower your distributed workforce

Many remote knowledge workers are currently using Microsoft® 365 applications such as Microsoft Teams to collaborate and share content with their teams. However, this creates a disconnect between collaboration and the content in lead business applications. OpenText™ Extended ECM can help organizations bridge this gap by integrating Extended ECM with Microsoft 365 applications:

Full synchronization with Microsoft Teams – Improve access and collaboration on Extended ECM content with full synchronization of documents and subfolders between Business Workspaces and Teams

Manage Microsoft Teams lifecycle – govern Teams content from creation to archiving and disposition

Simplify business processes – increase user productivity when using leading business applications and Microsoft 365 apps

Single source of truth – get complete visibility into business process and associated content

Maintain control over enterprise information – control the entire information lifecycle and mitigate risk by applying records management classifications

7. Increase ROI by leveraging additional OpenText capabilities

Here are just a few of the many products that can be easily integrated into your platform to increase value for your existing investment.

OpenText™ Magellan™: Augment data-driven decision making and accelerate business with advanced artificial intelligence in a pre-built machine learning and big data analytics platform.
OpenText Exstream™: Leverage the data and content that already exists within the organization to transform typical customer communications into highly-personalized, engaging customer experiences on the preferred digital and print channels, screen sizes and devices of the customer.
OpenText™ Intelligent Capture: Automate content ingestion, speeding up the routing of information to the right users and system in the organization. Combine standard capture features, such as optical character recognition (OCR), with powerful machine learning, capture extracts information from content and automatically routes it to the right user and right lead system.
OpenText™ Intelligent Viewing: A cloud-first universal viewing solution which offers secure viewing and collaboration. It provides in-house and remote employees with consistent, reliable access to content while ensuring that it never leaves the repository. Users can collaborate on almost any file type, transform files from various formats into PDF or TIFF. The solution is flexible and scalable with a containerized architecture and can be deployed anywhere.
OpenText™ AppWorks™: Enable business and technical users to rapidly build, iterate and deploy low-code, process-centric and case management applications.
OpenText™ Magellan™ Risk Guard: leverages advanced AI capabilities uncover harmful, sensitive and inappropriate text, visual and audio content within enterprise content. Once identified, this content can be acted upon with a few clicks to increase compliance, improve data governance and reduce file storage costs.

8. Eliminate data silos by integrating with existing applications

Extended ECM utilizes the familiar interface of the Content Suite Smart View and the same Workspace model to integrate information from lead applications directly into your content management platform.

Some benefits of upgrading your Content Suite investment to Extended ECM include:

Transparently integrate with other leading applications such as SAP S/4HANA®, SAP® SuccessFactors®, Salesforce®, Microsoft® Office 365® or any other process-driving software

Bridge content silos and intelligently automates business processes to allow information to flow effortlessly across applications

Leverage existing investment in Content Suite and other applications, while improving transparency and insight to improve decision making, automate business processes and expand the reach of governance policies

9. Choose from flexible deployment options

There are five delivery options for OpenText solutions, with a planned option on the Red Hat Open shift:

– Google Cloud

– AWS Amazon Cloud

– Microsoft Cloud

– OpenText Cloud

– Bare metal or VMware

10. Power modern work

Here are some of the ways in which modernizing your Content Suite investment can help your organization adapt and thrive post-crisis:

Efficient access to information – Nurture a strong culture and keep employees engaged with simple user experiences that span customers, clients, and employees

Process stability and efficiency – Integrate content with the applications people work in every day ensuring information is at hand when, and where it’s needed

Collaboration and teamwork – Collaborate seamlessly and securely with both internal and external parties

Governance – Adopt a holistic approach that comprehensively monitors how that information is shared, modified and used across all content repositories


You can read more about Reasons to upgrade OpenText Content Suite and Extended ECM here.

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GPT-3 – OpenAI’s language generator

GPT-3 – OpenAI’s language generator


GPT-3, on other words the third generation Generative Pre-trained Transformer, is the most powerful language model ever. Developed by OpenAI GPT-3, is a neural network machine learning model trained using internet data to generate any type of text. It requires a small amount of input text to generate large volumes of relevant and sophisticated machine-generated text. The model has 175 billion parameters, where it’s precursor – GPT-2’s – has only 1.5 billion parameters.

GPT-3 is trained to generate realistic human text, and has been used to create articles, poetry, stories, news reports and dialogue using just a small amount of input text that can be used to produce large amounts of quality copy. The model is also being used for automated conversational tasks, responding to any text that a person types into the computer with a new piece of text appropriate to the context. GPT-3 can create anything with a text structure, and not just human language text. It can also automatically generate text summarizations and even programming code.

GPT-3 is a language prediction model – it has a neural network machine learning model that can take input text as an input and transform it into what it predicts the most useful result will be. This is accomplished by training the system on the vast body of internet text to spot patterns. More specifically, GPT-3 is the third version of a model that is focused on text generation based on being pre-trained on a huge amount of text.
When a user provides text input, the system analyzes the language and uses a text predictor to create the most likely output. Even without much additional tuning or training, the model generates high-quality output text that feels similar to what humans would produce.


You can read more about GPT-3 here.

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Azure AI supports over 100 languages

Azure AI supports over 100 languages






Microsoft announced 12 new languages and dialects have been added to Translator. With these additional languages, service can now translate between more than 100 languages and dialects! Now information in text and documents is accessible to 5.66 billion people worldwide.

Recently added languages and dialects :

Bashkir, Dhivehi, Georgian, Kyrgyz, Macedonian, Mongolian (Cyrillic), Mongolian (Traditional), Tatar, Tibetan, Turkmen, Uyghur and Uzbek (Latin).

Thousands of organizations have turned to Translator to communicate with their members, employees and clients around the world. Translator (a cloud-based neural machine translation service), is part of the Azure Cognitive Services, which is the only cloud search service with built-in AI capabilities that enrich all types of information to help you identify and explore relevant content at scale. Azure Cognitive Search in addition to language, include AI models for speech, vision and decision-making tasks. These models enable organizations to leverage capabilities, such as a Computer Vision technology known as Optical Character Recognition. This service extracts text entered on a form in any of the more than 100 languages covered by Translator and uses the text to populate a database.


You can read more about Microsoft translation technology here.

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Digital Transformation – how CIOs can change organization.

Digital Transformation – how CIOs can change organization.


Digital transformation involves change, which includes change in how people think, and this change starts by changing hearts and minds.

According Paul A. O’Keefe, Carol Dweck and Greg Walton, people tend to gravitate to one of two mindsets — a fixed mindset and a growth mindset.

Fixed mindset people spend their time being excellent, proving how good they are and seeking to be right. Growth mindset people focus on learning, keeping an open mind toward new information and are less concerned with being good and more concerned with getting better. To succeed, CIOs need to be aware of where the fixed versus growth mindsets exist, and it may not be the same for every proposed change. The struggle for CIOs leading transformation initiatives is working with, those with a fixed mindset, because they feel the biggest fear of change. According to Mevotech CIO Martin Davis, “Fear of change is a big problem. People may like the idea of change, but not like being changed. People tend to have a fear of losing something as the result of a change — status, position, knowledge and even coffee with friends. Another obstacle is making sure the business is thinking about change as business change and not just technology change.”

CIOs suggest that after convincing top leadership, changing hearts and minds can involve asking people to give up control, because “things that once made organizations successful can get in the way of the future” (Gary Hamel). Smart CIOs know that effective change agents come in all stripes. Sometimes change agents are outside experts or internal thought leaders, other times they can be the CEO, a key board members, or top customers. To succeed, CIOs need to meet regularly with their peers, host company-wide town halls, and encourage subsequent team meetings. CIOs need to encourage employees to be open to change. It is important to pursue multiple settings for reaching people, because often they need to hear things more than once before it sinks in.


You can read more about how CIOs can change Fixed Organizational Mindsets for Digital Transformation here.

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