Box Announces Three New Consulting Offerings to Accelerate Secure AI Adoption in the Enterprise
Box, Inc. (NYSE: BOX), the leading Content Cloud, today announced new consulting services that help customers safely and securely implement an AI content strategy across their organizations. These tailored offerings, available today through Box Consulting, include customized workshops, implementation roadmaps, managed deployment with comprehensive training and support, as well as hands-on guidance to empower enterprises of all sizes to execute their strategy successfully.
“The promise of AI combined with the value of an enterprise’s unique business content is potentially transformative, but the steps you can take to harness the full power of this new technology are not always clear,” said Jon Herstein, Chief Customer Officer at Box. “These new offerings merge Box Consulting’s deep expertise in enterprise content with access to Box’s groundbreaking AI technology and the experts who built it. By executing a robust AI content strategy with Box Consulting, organizations can unlock the value of their unstructured data and realize the power of AI much more quickly.”
Today’s new offerings build on Box Consulting’s existing portfolio, which has helped thousands of customers strengthen their Box implementation, simplify their tech stack, and drive change across their organizations. Today’s new AI-specific offerings from Box Consulting are:
AI Transform Services: Work with an experienced technical team to explore the potential of AI through customized workshops – covering Box AI in conjunction with other tools in the organization. Organizations will receive a tailored Box AI implementation roadmap and assistance with execution to bring the roadmap to fruition. This robust offering is developed for organizations seeking strategic guidance on leveraging AI for significant impact on their unstructured data.
AI Deploy Services: Quickly move from idea to ROI with Box AI managed deployment services – helping to kickstart Box AI adoption within a specific line of business or department. Benefit from customized implementation based on thorough business analysis, along with comprehensive training and change management support for users within an organization. This offering is built for organizations with broad AI goals but limited resources.
AI Enable Services: Gain hands-on guidance and training to help IT leaders become proficient in Box AI – and leverage that expertise to drive Box AI enablement and education across the business. The Enable offering is constructed for organizations that have sufficient resources but require hands-on guidance in executing their AI goals effectively.
Box is a cloud-based software package that allows for automated syncing of files and folders. Box users can use the software to collaborate on projects and file creation, too.
For a company already using the Box cloud storage and collaboration software on laptops and desktops, adding the mobile Box app is a logical next step. Team members can enhance their productivity by using Box anywhere and on any device. No matter where work (or life) takes you, Box Mobile app helps you manage your content and get more done. With flexibility to view hundreds of file types, securely share your files, and save them for offline access, the Box app puts the power of the Content Cloud in your hands.
The number of features users will have available with the mobile apps depends in part on the subscription tier for the account.
When purchasing a Box subscription for a business, users can select among four different pricing tiers. Each of these four tiers includes mobile access as part of the regular price. Each level also offers a 14-day free trial period. However, the version of Box made for non-business use does have a completely free version available.
Users will have access to the same folder structure they use in the desktop version. When users open the Box app, they will see all of the folders used to organize the files stored in the cloud.
Users who sign up for the Business, Business Plan, or Enterprise tiers will have access to Box’s mobile security controls feature. This feature gives administrators the ability to control how team members access the data stored in Box through their mobile devices. Administrators can manage these mobile security settings through the Admin Console page in Box. Individual mobile users also have some options for controlling their mobile security settings, including the ability to require a Box app-specific passcode after a period of inactivity. Users can choose to enact a two-step login process to Box as well.
Box Mobile App is available via iOS, Android, Windows Phone, and BlackBerry devices. This app gives users the ability to make use of Box – capture, access, and share content securely – on any device, anywhere.
BOX announced new innovations in the Content Cloud that empower teams to work securely together from anywhere, on any type of file, in any application — all while delivering better, faster results and great experiences. With Box, opportunities are truly limitless.
Collaboration and workflow updates include:
Box Canvas for interactive visual collaboration and whiteboarding.
With Box Canvas, hybrid and remote teams can truly connect and collaborate in new ways that go beyond traditional communication styles. So whether you’re building out a new process or conducting a workshop, Canvas gives you infinite space to bring processes to life and provides all the shapes, sticky notes, connectors, and more that you need to:
Brainstorm and share ideas
Solve problems, strategize, and analyze
Create high-level design diagrams, plan projects, and even teach new concepts
The all-new Box Notes for secure, real-time collaboration from anywhere.
Box Notes give users a secure, real-time experience for quick and seamless content collaboration. Notes can also help teams tackle more extensive documentation, project management, and development-type tasks.
Content Insights for visual analytics that show the impact of your content.
Content Insights will allow users to see how your content gets consumed, how often, how much, and on which days. Given the exploding amount of digital content being shared and distributed, this type of visibility is critical.
Box Sign capabilities and integrations to address more e-sign use cases.
Box Sign e-signature capabilities is added to Individual (free) and Personal Pro accounts, so every one of the customers can take advantage of native e-signatures.
In frictionless security and compliance, Box has added:
Zero trust security features for more granular and flexible controls
Ethical walls as an information barrier between different user groups
Malware deep scan enhancements
Stronger protection against ransomware
More flexibility to Box Governance retention policies
New US public sector certifications for cybersecurity
And when it comes to the tech stack:
Enhancements to integrations across Salesforce and Slack
Updates to Box for Microsoft integrations
Rich insights in the Admin Console for increased transparency and visibility
In September 2022 Box announced that they added Box Sign e-signature capabilities to Individual (free) and Personal Pro accounts, so every one of the customers can take advantage of native e-signatures.
With Box Sign, Individual and Personal Pro plan users get a rich set of e-signature features, including the ability to:
Sign and send a document, or request for signatures
Add standard fields – such as name, signature, date, initials, checkboxes etc.
Receive notifications and send reminders
View document status real-time, with an audit trail
Create a signing order, so signers can sign in sequence or in parallel
Have recipients sign on desktop, tablet or phone
Individual plans come with the ability to send up to 5 documents out for signature per month, and Personal Pro users can send up to 15 documents per month.
Personal Pro users can also take advantage of several ease-of-use and security features including:
Unlimited Box Sign templates – to save and reuse standard documents like invoices, receipts, inventory orders etc.
Password protection for documents – to add an extra layer of security for documents containing sensitive information
Signer verification via SMS – to enforce two-factor authentication and make transactions more secure
Box Canvas is visual collaboration and whiteboarding, integrated in the Box Content Cloud. Box Canvas gives Users plenty of possibilities to create, using visual formats, host interactive workshops or meetings securely from anywhere, with anyone. It is also free to all subscribers! With any Box plan you will have free access to unlimited canvases, easy collaboration, and over 40 templates.
Box Canvas allows Users to innovate and build out ideas together with an internal or external teams, in a shared, flexible digital environment with infinite space. Seeing the big picture, exploring all the moving parts, and zooming in on the details now is easier than ever. At the end of the day, the ideas that have been workshopped can be preserved, so Users have a record not only of the end product but the brainstorming process.
The possibilities are limitless
Box Canvas will allow teams to take ideas from brainstorming and problem-solving to planning and execution. Making it easier than ever to
Develop new products by designing wireframes or mapping out user flows and get input directly in Box Canvas. Then, route finalized specs for approval through Box Relay.
Craft user-centered UX & UI design by diagramming product onboarding experiences. Embed content like videos, images, or other documents directly into Box Canvas for inspiration.
Create marketing campaigns by conducting interactive workshopping sessions with your external agency for your next big marketing campaign – encourage all participants to contribute through timed brainstorms.
Conduct account planning with sales dashboards, presentations and interactive account plans to align on common goals. Engage customers by inviting them to participate.
Hold employee training and onboarding sessions that are engaging, fun, and equitable. Every participant can interact and contribute at their own pace using the methods they are most comfortable with.
Iterate on screenplays with storyboards that bring scripts to life with scene by scene visuals.
Box Shield – the Box’s flagship security control and intelligent threat detection solution, has capability to help customers reduce the risk of ransomware by scanning files in near real-time as they are uploaded to Box. These new capabilities, leverage deep learning technology and external threat intelligence to analyze files and stop sophisticated malware (before it causes business disruption) by adding deep learning technology that complements traditional hash-based or file-fingerprint scanning approaches that leverage known malware datasets. Customers has benefits from an additional layer of security that looks inside of individual files to identify malware and then automatically clears the file or blocks the spread of malware in near real-time. These capabilities provide customers using Box Shield with higher malware detection rates and fewer false positives.
Malware deep scan allows Box Shield to:
• Recognize malicious traits inside content in near real-time by leveraging the latest deep learning models to provide customers with broader coverage of sophisticated malware.
• Extend malware detection to active content in Box as users upload, update, download, preview, share, copy or move content to reduce the risk of malware infection by scanning both new and historical content.
• Analyze external content that is accessed by managed users to expand protection to content that is shared with an organization from an external source.
• Allow admins to occasionally override threat verdicts for low-risk content to avoid disrupting business workflows.
Box also provides enhanced alerts powered by machine learning for anomalous user behavior like suspicious downloads in Box Shield. Admins are receiving more detailed alerts with context explaining why Box Shield’s machine learning algorithm has deemed certain behaviors as risky. These improvements better equip admins in their investigation of anomalous behavior and provide granular feedback to train underlying algorithms for their company.
Auto-classification in Box Shield
In addition to helping detect and thwart potential insider threats or compromised accounts, Box Shield also uses advanced machine learning to help prevent accidental data leaks through a system of manual and automated security classifications for files, folders, and classification-based access policies. Auto-classification in Box Shield intelligently applies labels to files based on content inside, enabling customers to discover and label sensitive files at scale.
You can read more about Malware Deep Scan Capability in Box Shield here.
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