Microsoft Dynamics: A Portfolio of Intelligent Business Applications

by Teknita Team | Apr 14, 2023 | Microsoft SharePoint

If you are looking for a way to streamline your business processes, improve your customer experience, and reduce your operational costs, you might want to consider Microsoft Dynamics. Microsoft Dynamics is a suite of cloud-based applications that help you manage various aspects of your business, such as sales, marketing, service, finance, commerce, and supply chain. In this blog post, we will explore what Microsoft Dynamics is, what it can do for you, and how you can get started with it.

What is Microsoft Dynamics?

Microsoft Dynamics is a collection of intelligent business applications that are designed to work together and with your existing systems. You can choose one, some, or all of the applications depending on your needs and goals. The applications are:

• Dynamics 365 Sales: A sales force automation platform that helps you increase revenue, optimize productivity, and build relationships with your customers.
• Dynamics 365 Marketing: A marketing automation platform that helps you generate leads, nurture prospects, and create personalized campaigns across multiple channels.
• Dynamics 365 Service: A customer service platform that helps you deliver faster and more personalized support, resolve issues proactively, and improve customer satisfaction.
• Dynamics 365 Finance: A financial management platform that helps you automate and modernize your global financial operations, monitor performance, and make data-driven decisions.
• Dynamics 365 Commerce: A commerce platform that helps you create engaging and consistent shopping experiences across online and offline channels, optimize operations, and increase customer loyalty.
• Dynamics 365 Supply Chain Management: A supply chain management platform that helps you optimize your manufacturing and logistics processes, reduce costs, and increase agility.

All of these applications are powered by artificial intelligence (AI) and data analytics that provide you with insights and recommendations to improve your business outcomes. You can also customize and extend the applications using the Microsoft Cloud or other familiar tools such as Microsoft Power Platform, Microsoft Azure, Microsoft 365, or Microsoft Teams. Additionally, you can add mixed reality and Internet of Things (IoT) capabilities for innovative new experiences.

What are the benefits of Microsoft Dynamics?

Microsoft Dynamics can help you achieve various benefits for your business, such as:

• Increased efficiency: You can automate and streamline your workflows, eliminate manual tasks and errors, and integrate your data and processes across your organization.
• Reduced complexity: You can simplify your IT infrastructure, lower your total cost of ownership (TCO), and scale up or down as needed.
• Enhanced agility: You can adapt to changing market conditions, customer expectations, and business opportunities with ease and speed.
• Improved customer experience: You can deliver personalized and consistent interactions with your customers across every touchpoint, build trust and loyalty, and increase retention and referrals.
• Greater innovation: You can leverage AI and data analytics to gain insights and guidance, create new products and services, and differentiate yourself from the competition.

How can you get started with Microsoft Dynamics?

If you are interested in exploring Microsoft Dynamics for your business, you can start by:

• Visiting the official website (https://dynamics.microsoft.com/en-us/) to learn more about the applications and their features.
• Signing up for a free trial (https://dynamics.microsoft.com/en-us/get-started/) to test drive the applications for yourself.
• Contacting a sales expert (https://dynamics.microsoft.com/en-us/contact-us/) to discuss your specific needs and goals.
• Finding a partner (https://dynamics.microsoft.com/en-us/partners/find-a-partner/) to help you implement and support the applications.

Microsoft Dynamics is a powerful solution that can help you transform your business and achieve more. Whether you want to boost your sales performance, optimize your marketing campaigns, enhance your customer service quality, streamline your financial operations, improve your commerce experience, or manage your supply chain efficiently, Microsoft Dynamics has an application for you.

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5 things you didn’t know you could do with SharePoint

by Teknita Team | Aug 8, 2022 | Microsoft SharePoint

For years SharePoint has been known as a tool to improve communication and collaboration. Most people are familiar with sharing and versioning documents, checking out, editing, then checking back in. This has always given SharePoint a leg up over the old “shared drive” approach and is how SharePoint achieved a foothold in many organizations (that and the foundation edition is free with Windows).

Here are some uses for Microsoft SharePoint that you might not have thought about:

• Document and Records Management

Many people see that you can store and search for documents in a document library but there doesn’t seem to be much structure, taxonomy, or governance to these documents. This is certainly no longer the case. With the introduction of SharePoint 2013 Records Center, you can now apply retention policies to your content types and enforce your Document Management and Retention policies. Additionally, document libraries can hold many more documents than in previous versions of SharePoint.

• Application Development

SharePoint has always allowed for the development and integration of custom application using core SharePoint features utilizing .Net, ASP.Net, HTML, JavaScript and CSS. These capabilities continue to exist with the added dimension of developing SharePoint Add-ins that take advantage of standard web technologies and that can extend on-premise as well as hosted SharePoint environments. This concept is further expanded in SharePoint 2016 and Office 365 allowing for faster development and easier deployment to a wider audience.

• Data Modeling and Business Intelligence

Along with complete integration into the Microsoft SQL Data Warehouse stack, SharePoint offers Power View as an interface for Data Modeling. Power View is an interactive data exploration, visualization and presentation experience that allows for ad-hoc reporting. Data, rich graphics and visualization tools can be included in easy-to-build reports that can then be published for others to use, or as a baseline for additional modeling.

• Search

SharePoint Enterprise Search is a powerful tool for finding data both inside and outside of SharePoint. Internal content can be searched and refined through new and powerful web parts. Content outside of SharePoint can now be indexed and referenced within search results allowing for a true enterprise search feature.

• Mobile Optimization

SharePoint automatically generates a mobile friendly version of every page for phone and tablet users. The Mobile Browser View feature allows for expansion to tablet and smartphone devices with little effort required from developers or system administrators.
Some of these capabilities have been around for a while but just aren’t as well known by SharePoint users. Ask your IT department about these features or contact us and we can help you maximize your SharePoint experience.