Job ID# TEK0001 – Posted 02/06/2024 – Remote

The Captiva Developer is part of the Solution team and performs a specialized function that focuses on the development of new Applications and functionality in the enterprise by handling intelligent document capture use cases using Captiva and Captiva Real time services.

• Installation and Configuration: Install, configure, and maintain the Captiva Opentext software application within the organization’s IT infrastructure.
• Development & Customization: Customize and adapt the Captiva Opentext application by writing or modifying code to meet the organization’s specific requirements, including integrations, custom features, and tailored functionality. Experience with Captiva Real Time Services and integrating with other enterprise applications required.
• Captiva Opentext Support: Provide technical support to end-users and internal teams who use the application, including troubleshooting issues, resolving problems, and answering questions related to the software.
• Updates and Maintenance: Keep the Captiva Opentext application up to date by applying patches, updates, and new releases. Perform routine maintenance to ensure optimal performance.
• Documentation: Create and maintain documentation related to Captiva Opentext application setup, configuration, customizations, troubleshooting procedures, and user guides.
• Integration: Collaborate with internal IT teams to seamlessly integrate the Captiva Opentext application with the organization’s existing systems and infrastructure, ensuring smooth data flow and efficient operation.
• Problem Resolution: Investigate and resolve technical issues and incidents related to the Captiva Opentext application, and escalate issues to Opentext when necessary, following up until resolution.
• User Training: Provide training and support to end-users, helping them effectively utilize the Captiva Opentext application and understand any new features or customizations.
• Performance Optimization: Continuously monitor the performance of the Captiva Opentext application and optimize its configurations to ensure efficiency and reliability.

• Strong systems, development and configuration, and admin.
• Experience in installing, upgrading, patching, and configuring software packages
• Administer servers, processes, and batches
• Automate manual processes
• Root cause analysis and write up
• Analyze incoming incidents/alerts and ensure appropriate prioritization and escalation
• Perform troubleshooting

Experience with OpenText Intelligent Capture/Captiva v7.x or greater:

• Experience configuring Captiva Modules Designer, Administrator, ScanPlus.
• Experience in designing new Capture Workflows with Captiva
• Knowledge in Capture Flow Designer and scripting knowledge
• Knowledge in Captiva Advanced Recognition, Dispatcher, Extraction, Templates, Standard Import, Multi Directory Watch
• Experience in Captiva Real Time Service
• Experience with Captiva Web Client, Captiva RestAPI, Deployment process.
• Understanding of the Intelligent Capture capabilities and features
• Extraction, Image Processor, Standard OCR, Standard Export, Standard Import.
• Create and maintain templates and behaviors in Recognition Designer.
• Maintain VBA Recognition scripting.
• Familiar with Data Matrix bar code creation and scanning.
• Knowledge of scanning and imaging and document related tools and technologies

Programming and Development:

• Advanced development level with C#, .Net, Rest Web services, and VB.
• Practical experience with modern scripting languages (Python, .Net, C#, Java)
• Working knowledge of DevOps and delivery tools (GitHub)
• Strong SQL skills
• Extensive Unit and Component test strategy, planning, and execution experience
• Experience working in the Agile methodology.

Soft Skills:

• Ability to multi-task and manage tasks with varying priorities
• Self-motivated, innovative, and proactive.
• Self-motivated, innovative, and able to work across diverse technical and non-technical teams
• Interact with end-users to develop solutions to document processing needs
• Excellent oral and written communication skills

• Contract length: 3-4 months
• Part-time employment is acceptable